Writing the Right Words to Obtain Results
Lesley Peters on Technical Communication
A Free Lance Technical Writer’s Point of View
Are you looking for the kind of information your customers need to be productive when they use your products?
Consider technical communication that makes it easier for your customers perform their tasks quickly and easily. My goal is to create that communication for you to ensure your customers understand what your products do, with ease and speed.
The Why of Contract Technical Writer Questions
When working with clients, you will spend time explaining your business. You tell me about the goals for your technical content. You let me know about who you want to reach and why. Some items to discuss are:
1) As a freelance writer with technical experience, I want to know about your audience(s). Information about about your prospects, customers, and what you want your audience to know is the focuses for your technical writing.
For instance, are you trying to reach end users, power users, senior managers, or information systems professionals? Does your project need to reach more than one of these groups? Do you want any promotional material added? Do you want to see benefits inside your technical documents? Would you like the same tone and style that you previously used for materials, or are you looking for something different?
2) Do you have any existing reference materials to share?
Your materials help me understand your company, and what you want to say about your products and services. You'll let me know if you want to use some of them in their original format, or adapt them to meet your new needs.
3) Writing an outline, and small section of the material you need is a great place to start.
You decide what your project is and what sections you want to see first.
We’ll work together so that I can understand the specifics of your project to ensure that I provide value for the technical writing you receive.
What's the next step to create your technical communication?
Please contact us at (813) 964-9085 to discuss how we can solve your technical communication problems.
